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It's never been easier to switch to Origin - we do all of the work for you. No MAC key, no back-and-forth, and absolutely no hassle.
Our services can take between 10 and 14 working days to be installed from the point of order. Because we have to arrange for Openreach engineers to install your services, we can’t provide an installation date as soon as you place your order.
At Origin Broadband, we offer our services on 12, 18, and 24 month contracts, all starting from the day you go live.
It's something that everyone has to go through at some point; we understand that moving home can be stressful at the best of times, so we’ve made it as easy as possible to get your service up and running at your new address.
Getting your service back up and running as quickly as possible when Origin has to apply debt management features.
While our network is designed to be as secure as possible, it is always advisable to install Online Security or anti-virus software.
If you have a friend that’s looking for a new ISP, point them our way and you’ll benefit from their savings.
We don’t currently offer our customers the option of an Origin Broadband email address. There are plenty of free email providers available, including Gmail, GMX and Outlook.
While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!