There has been an error with your submission.
Your suggestion has been submitted.
Our two-superfast fibre broadband packages meet different needs for different households, but which one is right for you? Origin Max is up to twice as fast as Origin Fibre...
A hard-wired connection is the most efficient way to connect your devices to the internet. This completely removes the wireless signal loss experienced with a wireless router. It's also how we ask our customers to test their connections.
To connect to your wireless router, you will need to know your wireless network name and password. These will be printed on a card or sticker supplied with your router.
As standard, all of our customers are assigned a dynamic IP address free of charge. This means that your IP address can change from time to time.
Performing a speed test on your internet connection ensures that both you and Origin have an accurate picture of what you’re experiencing.
The strength of your wireless signal depends on a range of factors. For example, older properties can have thick internal walls which can prevent any usable WiFi signal getting through.
Routers work using high-frequency radio signals. Like all radio signals, it's possible for them to pick up interference.
While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!