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Payment is taken at the point of order, rather than upon the activation of your service. This first payment covers your first full month of service.
How to use your Origin portal to view, download and print your bills with us along with lots of additional features.
We take direct debit payments on the first working day of every month. This cannot be changed for individual accounts
Payment should be set up from the beginning, however, if you are experiencing issues, this guide should help you resolve your payment questions.
All of our broadband packages come with discounted premiums for a certain period, be that six or twelve months.
You can access a log of all of your call on your monthly bill. This can be accessed in your customer portal.
While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!