There has been an error with your submission.
Your suggestion has been submitted.
Payment is taken at the point of order, rather than upon the activation of your service. This first payment covers your first full month of service.
We take direct debit payments on the first working day of every month. This cannot be changed for individual accounts
All of our broadband packages come with discounted premiums for a certain period, be that six or twelve months.
While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!