Help & Support

Router Delivery

The details

All of our routers are sent out free of charge.

We aim to send out our routers at least two days before you go live. But, due to shipping delays and other variables, these can occasionally take slightly longer.


Having some trouble?

If you have any questions, or if your router hasn't arrived yet, please let us know on social media or by calling 03300 24 27 77.

Can't find what you're looking for?

While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!