Help & Support

Installing A New Phone Line

Why do you need one?

A new phone line can be required for a variety of reasons, including but not limited to:

  • If there isn’t currently a phone line installed
  • If your phone line is damaged or in a state of disrepair
  • If your phone line has been unused for a long period of time
  • If you have a phone line which is incompatible with our service

Set up

What next?

Once we have gathered the necessary information to see whether a new line is required at your property, we’ll let you know as soon as possible via email and SMS text message.

Can't find what you're looking for?

While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!