Help & Support

Initial Order Payment

Planning your payments

Payment is taken at the point of order, rather than upon the activation of your service.

This first payment covers your first full month of service.


For example

If you went live on November 10th, then the payment you make at the point of order will cover you until December 10th.

Can't find what you're looking for?

While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!