Help & Support

Forgetting Your Password

Sending the reset link

To reset your password, navigate to your Customer Portal and click 'Login'. Once there, click 'Forgot Password' and enter the email address that you signed up to Origin Broadband with.

You should now see an option called 'Send Password Reset Link' which you should click.

A password reset link should then be sent to your inbox within just a few minutes.

Please check your spam folder if you're struggling to find it.


Resetting the password

Once you have it, follow the link in the email to reset your password.

Can't find what you're looking for?

While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!