Help & Support

Discounted Broadband

How is your discount applied?

All of our broadband packages come with discounted premiums for a certain period, be that six or twelve months.

We apply these premiums in the form of credits to your total bill each month.


For example

If you were given 12 months of free broadband, then a bill that was comprised of a £17.99 line-rental charge and £9.99 broadband charge will have a credit of £9.99 applied to cover the broadband; leaving the bill at a total of £17.99.

Can't find what you're looking for?

While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!