Help & Support

Checking Your Bills

Viewing your bill

You can check your bills in the ‘Billing Overview’ section of the Customer Portal.

Billing

Understanding charges

Please pay special attention to the call charges section of your bill – this can change each month depending on the calls that have been made from your home

If you think you’ve found any errors within your bill, you can discuss this further with our friendly team by calling 03300 24 27 77. You can also speak to us on live chat by clicking the 'chat' button in the bottom-right of this page.

Can't find what you're looking for?

While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!