Help & Support

Caller Display

How to use it

If you have Caller Display activated on your line and you’re using a compatible phone, you can choose to view information about a caller before you answer a call.

To check whether your phone is set to display the caller's identity, dial *#234#.

To display the caller's identity on your phone, dial *234#.

Service

Having some trouble?

The caller’s number might not be displayed if:

  • The call is from outside the UK
  • The call is from a payphone
  • The caller has withheld their number
  • To hide the caller's identity on your telephone, dial #234#.

Does this sound like the add-on for you?

Caller Display is charged at £1.75 per month, so just give us a call on 03300 24 27 77 if you would like this feature added.

Can't find what you're looking for?

While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!