Help & Support

Call Charges

Understanding your call charges

We show your call charges on your monthly bill. These charges are normally billed one month in arrears. Your call list consists of the following information:

  • The numbers you have called
  • When you have made these calls
  • How much these calls cost you
  • How long these calls lasted

You can view our call tariffs here.

Service

Paying a lot for calls?

If you notice regular call charges or want to start making more calls, adding a call package to your account might help you save on your monthly bill. For more information, visit our Call Package Article.

Can't find what you're looking for?

While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!