Help & Support

Wi-Fi demand in your home.

Homes across the UK are growing to need more from their hub/router. A few years ago, most people may have only connected five (or fewer) things to their hub. Today it's easy to have 20 or more devices connected at once!

What else connects to the hub?

This may not apply to you, but many people connect their TV, thermostat, nannycam, doorbell, alarm or even their fridges to Wi-Fi.

Our standard hubs are great, but if you feel that you may need more, we have a fantastic range of upgrade options available that once purchased, would be yours to keep.

Call 0330 024 17 77 - or speak to our friendly team on live chat to find out more. You canalso check here.

Can't find what you're looking for?

While we've tried to cover the most important stuff, if you'd like to suggest a topic we'll be happy to add to the knowledge base. In the meantime, our technical support lines are always open!